Frequently Asked Questions

Everything you need to know about shopping with Tracey.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options via Klarna.

Can I track my order?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

At Tracey, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories for our collections.